Most of our Content is free to watch and read. This page applies only if you buy a paid product or service from us.
How to pay
- We confirm the price in €, what is included and our bank details in writing before you pay.
- Payment is by bank transfer only. Please use the reference we give you so we can match your payment.
- Any charges your bank makes for the transfer are yours to pay.
- We will never ask for your card details or passwords by email. If you receive a message asking you to pay into different bank details, contact us at contact@classycooking.kitchen before paying.
Your right to cancel
If you are a consumer in the European Union or the UK, you can usually cancel a purchase within 14 days of the contract without giving a reason. For digital content, such as a video or download, this right ends once you start accessing it, if you have agreed to that and acknowledged that you lose the right to cancel. For a service, if you ask us to start within the 14 days, we may deduct a fair amount for the part already provided.
To cancel, email contact@classycooking.kitchen with your name and payment reference.
If we cannot deliver
If we cannot provide what you paid for, we will refund you in full.
How refunds are paid
We refund by bank transfer to the account you paid from, within 14 days of confirming the refund.